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Blankenthoughts

These are my thoughts. Nothing more.

Please advise...

Friday, November 10, 2006

So, I have interactions with people across all disciplines of software development, be it executive management, developers, architects, project managers, or graphic designers. I have found a common trend amongst one silo of these individuals.

Project Managers have a universal trend that seems to span companies, cities, and industries. I'm am not suggesting that 100% of PMs do this, but it seems to be that ONLY PMs do this.

They will compose a well-written email, full of insight, questions, and directives, only to end their message with the two words that make me throw away any credibility that their previous writings may have generated.

"Please advise."

You asked me questions, you shared opinions. Those should indicate you would like a response. And yet, you still feel the need to end your message with "Please advise," as if I'm not intelligent enough to understand the purpose behind a question mark.

There's an excellent blog post proving my point here:
http://civpro.blogs.com/civil_procedure/2004/04/please_advise.html

There are people commenting on that post about how "It absolutely conveys to my boss (I am an executive secretary) that I must have his direction before I can proceed."

Maybe instead of a lame signoff at the end of your email, you communicate clearly in your message as to what you want the reciever to do.

"Please advise" is a lazy cop-out for effective communication. State what you need, and follow up with that person. An email is only part of getting the job done.

PMs? Let's try being a little less passive-aggressive, and start communicating or needs and ideas effectively.
posted by Jeff Blankenburg, 10:10 AM

10 Comments:

I completely agree with you, and go out of my way to not help such lazy people.
commented by Anonymous Anonymous, 10:31 AM  
i can see your point, but ...

what about this theory:
now days we get so emails, in many occasions people just glance through and not even bother replying (guilty); so what if the person with "please advise" wants a response?

please do not advise :)
commented by Anonymous Alexei, 8:56 PM  
This post was much funnier when I wrote it over a year ago :-)
commented by Blogger dan, 9:31 PM  
I'm one of those who uses: "Please advise" all the time. I understand some people's reaction and I am sorry if that upset's some of you. Maybe because I was brought up in both French & English, but in French Advise is not as harsh as you guys make it sounds in English. In French it's stating: please give me directions, or answers to make a wise decision.

I chuckled at some of your reactions, not as a lack of respect but as general feeling of your frustration. I almost wanted to stop using it, but then I saw a comment as to how someone saw it and I felt the same, I figure it was OK.

I just wanted to give you my opinion of someone who uses this term often in my line of work which is: Administrative Assistant. Anyway, Please Advise if this is OK.

Sorry, I did it again.

Oh by the way, since I went into Word to spell check my text here, I notice that if I've put a capital A on Advise, Word seems to accept it. + I made sure in Tools/Option under: Spelling, there was no Check Mark under: Ignore Uppercase and it still worked. So that is one way, Word will accept: Please Advise. Let me know what you think and please don't be offended by my comments, it wasn't my intention. I use a sense of humour to speak with strangers. I am shy, so this is a mechanism of mine.

Best regards to all, Nancy
commented by Anonymous Anonymous, 1:53 PM  
I agree with you. People should proof read too. "or" -last sentence-
commented by Anonymous Anonymous, 6:40 PM  
Wow. You just forced me to delete those two words at the end of an email that I am about to send right now.

Thanks Blankenthoughts

It will be funny if I receive a reply email asking for direction. If so I'll write back to let you know that you're completely wrong. :-)
commented by Anonymous Anonymous, 5:29 PM  
I have an ideal situation...
I'm a sales agent for major medical companies and I deal with a number of block heads who fail to answer emails and or phone calls. So for me, when I write "Please advise." I'm really saying, "Listen you SOB..I've been asking forever. Just say yes or no already."

That's the inherent problem with this society today. No one understands the value of time and money.
If you just say no, that’s great! It simply means I can move on.

Respectfully,

A Please Adviser
commented by Anonymous Anonymous, 4:10 PM  
This previous post exactly proves my point...the poster is using "Please Advise" in a passive-aggressive manner, instead of saying what they mean. Instead of using the-phase-that-is-not-to-be-named, tell the target of your message that you need an answer immediately.

Or even better, tell them that if you haven't heard back from them in 48 hours, you're gonna assume you can do whatever it was you were asking about.

That's much more effective than passive aggression.
commented by Blogger Jeff Blankenburg, 4:21 PM  
Jeff...
You're right!
I'll adopt that thinking.
Plus asking over and over comes across as if we are desperate.
Give them a deadline in which to respond and if they don't just move on.

A Please Adviser
(but reforming)
commented by Anonymous Anonymous, 10:15 AM  
What's wrong with "Please advise"? It's shorter than saying "Please let me know what you want me to work on."
commented by Anonymous Anonymous, 11:14 AM  

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